| Answer | How can I file a complaint about lack of heat or no heat for inspection?
Complete a Maintenance Complaint Service Request of type Residence Without Heat (October 1 to April 15th), and the Department of Licenses and Inspections (L+I) will inspect for heating issues in a residential rental property.What to Expect and When:
Reporting Procedures:
Customers reporting No Heat must provide;
- the exact address of the property and unit number (if applicable),
- the type of heat (gas, electric, oil, etc.), and
- a description of the issue, such as heater not working, landlord will not provide heat, landlord has not paid energy bill, etc.
Customers should also;
- Seek shelter with family, friends or neighbors while no heat issue is being inspected and resolved.
- Contact 211, to request information on shelter or other temporary alternatives until no heat issue is inspected and resolved.
- Contact their heating service provider to see if there are any options available to have heat restored.
You Should Know:
No Heat complaints are taken from October 1 - April 15 and during the months of May or September when the outside temperature falls below 60 degrees.
Further Information:Residents who are tenants or reside in an owner-occupied residential dwelling should file a No Heat complaint with 311 via;
|
|
|---|
