PGW is suspending non-payment terminations and we plan to waive new late payment charges. This termination freeze will remain in place until further notice. Please note that regular billing will continue for all customers.
How do I contact PGW? Philadelphia Gas Works, Customer Service, Billing, Service Turn-on/off: (215) 235-1000,8 am - 6 pm, Monday - Friday
Information in Spanish:(215) 235-2175
Hearing Impaired (TTY):(215) 236-4646
Gas Leaks & Emergencies:(215) 235-1212
Public Affairs - For issues with PGW construction (215) 684-6880
Collections:(215) 235-1777
New Construction & New Service:(215) 684-6730/40
Marketing Residential:(215) 684-6730
Marketing Small Commercial Accounts:(215) 684-6740
Marketing Large Commercial & Industrial Accounts: (215) 684-6671
