| For callers with Autistic conditions, please select "Request a Hearing Impaired Smoke Detector" and under "Disabilities/Language Information", indicate Autistic. |
How do I request a free smoke alarm?Submit a Smoke Alarm Service Request.What to Expect and When:
- The installation goal window is 90 business days.
- It may take longer, depending on the backlog.
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Reporting Procedures:
The Philadelphia Fire Department will install smoke alarms for residents of Philadelphia following these guidelines:
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You must be a resident of the City of Philadelphia, Pennsylvania.
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The unit, condo, or house does not have to be owner-occupied. A tenant can request smoke alarms.
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You do not live in an apartment building of 3 or more units.
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The engine or ladder closest to their home must install the smoke alarms with screws, as per national standards.
- Residents can not pick them up directly from the Fire station, nor install them themselves.
- The Fire Department has a few combo CO2/Smoke Alarms. You may request them, but chances are, they will only have smoke alarms.
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The Fire Department will determine how many smoke alarms are needed once on site.
You Should Know:
Given limited quantities of smoke alarms and time constraints for installations, the Fire Department encourages all homeowners to buy, install, and regularly test smoke alarms powered by 10-year, lithium-ion batteries. You should have at least one on each level of your home, including the basement.
Requests for smoke alarms are forwarded to the Fire Department, which will contact the customer to arrange installation of 10-year, lithium-ion battery-powered smoke alarms.
Further Information:
- The Fire Department will do its best to contact you to schedule your installation in advance. Please keep in mind that emergency responses may cause companies to be delayed or force your installation to be rescheduled. Fire Department members may come unannounced if their schedule allows and they are in the area. Unscheduled visits may also occur (if we are unable to contact you via the provided phone number).
- Members will be in proper Philadelphia Fire Department uniform. You have the right to request to see their departmental identification.
- One member will obtain/confirm basic information, including: Customer Name, Phone Number, Number of Adults Living in the Residence, Number of Adults Over 65 Living in the Residence, as well as the Number of Children Living in the Residence.
- Members will install (1) one smoke alarm with a 10-year lithium-ion battery on each floor of your residence. The smoke alarm bracket will be installed on the wall or ceiling via screws.
- Old smoke alarms will be removed.
- After installation, members will test each smoke alarm to ensure proper installation and function.
- Members will instruct the occupant on how to test the smoke alarm monthly.
- Members will also answer any general fire safety questions the resident(s) may have.
- Upon request, members may assist the resident(s) in completing a Home Fire Safety Checklist.
- A typical installation should be completed within 30 minutes.
- The Fire Department will make 3 attempts to install smoke alarms at a residence before they close the case.
