| Answer | How do I contact the Department of Revenue?
The Department of Revenue, revenue@phila.gov, may be reached online, in person, or by telephone. Online information and forms are available at www.phila.gov/revenue.
Until further notice, the North Philadelphia satellite (mini City Hall) office is closed.
The Northeast office is accepting payments only (no cash). |
For Telephone or email assistance contact:
All City Taxes are payable at the Philadelphia Tax Center. Go to https://tax-services.phila.gov/_/. Also, see What is the Philadelphia Tax Center?
If you are experiencing difficulty Business Taxes: (215) 686-6600Real Estate Taxes: (215) 686-6442Tax Clearance: (215) 686-6565 (temporarily not accepting in-person visits, please email with all pertinent info at tax.clearance@phila.gov)Refuse: (215) 686-5090email: solidresources@phila.govWater Revenue Bureau: (215) 685-6300email: wrbhelpdesk@phila.govYou may pay your Water bill by phone by dialing (877) 309-3709.You may pay your Real Estate Tax bill by phone by dialing (833) 913-0795.
For more info, go to https://www.phila.gov/2024-05-28-new-philly-moves-to-simpler-tax-payment-processor/.If you experience any problems with the telephone system, call customer service at (800) 487-4567. For more information, click here.
You may pay your Real Estate Tax bill by mail to the following address:
Real Estate Tax Payments
Department of Revenue
P.O. Box 8409
Philadelphia, PA 19101-8409
| The city now has a new web portal for paying taxes at tax-services.phila.gov. You can pay by e-check with no fee or credit card with a fee. |
You Should Know:
For City Tax info including how to make appointments, check here first, https://www.phila.gov/documents/coronavirus-tax-guidance/. Also, see: What City business taxes will I have to pay?
Further Information:
The Municipal Services Building (MSB) is open to the public. It is preferred that customers make an appointment.
Limited cashiering appointments can be made from the following revenue pages:
Face-to-face service is available at one of the following centers:
Walk-In Service - Downtown
Municipal Services Building
Public Concourse Level
1401 John F. Kennedy Blvd, 19102
Monday - Friday 8 am- 5 pm
Cash, Check or Money Order, E-Check, Debit, and Credit Card are accepted.
Northeast Municipal Service Center (Tax & Water Revenue) - (Accepting payments only, otherwise closed)
7522 Castor Avenue, 19152
Monday - Friday, 8:30 am - 5 pm
(No cash payments accepted) Check or Money Order, Debit and Credit Card but not Visa if paying your water bill.
North Philadelphia Municipal Service Center (Tax & Water Revenue) - Temporarily Closed
22nd & Somerset Street, 19132 (Hope Plaza)
Monday - Friday, 8:30 am - 5 pm
(No cash payments accepted) Check or Money Order, Debit and Credit Card but not Visa if paying your water bill. |
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