How do I report a water leak in the street?
A leak in the street can be an emergency condition and requires an immediate response from the Philadelphia Water Department (PWD) (215) 685-6300 Customer Service Inspectors for evaluation. Water running from the pavement or bubbling up in the street could be the result of a leak on a water line (customer-owned) or a water main break (City-owned). If an open or closed fire hydant is leaking, that is also considered an emergency. How do I report an open fire hydrant?
To report, contact (215) 685-6300 and press 1 for emergencies. Once a request is entered into the PWD system, a PWD Customer Service Inspector will inspect the site within 24 hours. After 4 pm or on weekends/holidays, an Emergency Crew will visit the location.
