| Answer | Who do I call about rats in my neighborhood or home?
The Department of Public Health Vector Control Services (215) 685-9000 responds to complaints about rats inside and outside of residences and outdoors. Environmental Health Inspectors will inspect the site, provide treatment for the problem, and make recommendations to keep residences rodent-free.
- Single-family homeowners and single-family home renters can call about rats in the neighborhood and Vector Control will investigate and treat them accordingly.
- Single-family homeowners and single-family home renters must address internal rat, mouse, and insect infestations privately.
- Renters in apartments can call about rats outside of the building and Vector Control will treat the area outside only.
- Residents in apartments can report mice inside the dwelling to L+I through a Maintenance Service Request.
You Should Know:
Rats can be reported 24 hours a day. The voicemail is checked and calls are returned the next day.
If they are reporting mice, not rats, use the following articles:
How do I report a property infested with mice and/or roaches? (SERVICE REQUEST)
What can I do about mice on my street or in my home?
Further Information:
If reporting rats in a food business, complete it by phone using What is the Office of Food Protection?
Construction that requires Rat Abatement should refer to this document: Rat Abatement - This joint L&I and Public Health regulation establishes minimum criteria for the rat abatement plan required for certain construction activity and identifies a threshold for building rehabilitation requiring this plan. |
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